Our QC Directive
Crib Gogh Ltd is proud to be a certified member of the PCG ISO9001 quality scheme. Achieving this standard means not only that we have presented the effectiveness of our business processes to UKAS accredited ISO9001:2008 auditors, but also that we adhere strictly to the Scheme’s Code of Ethics, thus we continually maintain the highest levels of integrity and business excellence. We issue this document, comprising a voluntary statement, to you as part of the compliance process under the Scheme and to assure you of our continued quality commitment.
It is our intention and quality commitment to the Scheme that we, and any consultant that we engage to perform our work for you, shall adhere to the Code of Ethics and the Scheme requirements at all times during the period of any engagement we have with our clients. We strive to continually improve the quality, skill, and competency of the services we supply and it is our intention to provide our services in accordance with our contractual, statutory and regulatory requirements relevant to our business sector.
Quality Management System and Client Feedback
The Scheme requires us to maintain a quality management system designed to ensure that our clients’ comments, both positive and negative, are recorded. Our records are subject to audit and affect our continued certification under the Scheme. As we aim to provide our clients with our best service at all times it is important for us to gain your feedback, and we invite you, entirely without obligation, to let us know your comments.
We hope that you never have cause to believe that we may have failed our commitment, but the steps to take in respect of commitment failure are as set out below. It is a requirement of the Scheme that we enter any correspondence relating to commitment failure into our Quality Management System and generate an acknowledgment to you.
Adherence to our commitments is a vital element of our participation in the Scheme. In the event that you believe that we have failed to meet the standards set out in this Quality Commitment then we ask that you as a first step raise the matter directly with our representative with whom you have been dealing. However, if you consider the matter to be sufficiently serious, or you consider our initial response to be unsatisfactory, then please set out your issue to us in correspondence (in email or letter form).
You may at any time Contact our Chairman, our CEO or our finance director at email@example.com Our commitment is to endeavour to respond as soon as it is practicable to any issue that you raise with us in this way.
Health and Safety Health
Safety & environmental issues
The environment is the responsibility of all of us. Here at Crib Gogh Ltd we believe in the wise words of the indigenous Native Americans the Navaho who say:
We do not inherit the planet from our parents but we borrow it from our children.
It is with this ethos that we design our products with multi-functionality. If it can do more than one job then you only have to buy the one product. With this in mind we are reducing manufacturing costs and the carbon footprint that manufacturing creates. We use the best materials that are available on the market giving the products we design a greater life span and where possible all materials are recyclable. We take a product and completely revolutionise the design and its functionality. Our Rucksacks are designed for many functions giving unique access both on the move and in hostile environments.
We are Revolutionising Rucksack Applications.
The outdoor enthusiast and conservationist now have options in moving personal equipment like never before. We are also developing new renewable sources of energy and harvesting that energy to use as and when required on the move. With our children in mind, and fashion to some extent has added to the increase in back ailments and back problems. Physiotherapists and Chiropractors are reporting an increase in both adult and child back ailments. In 2005 the ratio was one in five adults/children increasing to one in three adults/children in 2008. It is acknowledged that children and teenagers are especially vulnerable as their bones are still soft and developing. The cause of this marked upturn is a combination of poorly designed backpacks, shoulder bags, extra homework (increased weight).
Carrying backpacks with double shoulder straps over one shoulder or carrying single strap bags (i.e. laptop cases) load the weight unevenly and in the process affect the carrier’s posture. Education and support will be offered with the sale of all of our designs. The British Military has learned over many campaigns how essential it is to manually carry equipment to the theatre of conflict. The Royal Marines on long range patrols have learned how to pack a rucksack to its maximum potential using rucksacks that have not evolved with the times and are effectively stagnant. Crib Gogh Ltd has now revolutionised this to enhance the performance of the wearer for greater periods than before.
It is this knowledge that has been utilised and incorporated into our designs and functionality. The British Chiropractic Association estimates that the average teenager in full time education carries 40lb of weight with the amount of homework, books and peripherals that today’s education and lifestyle demands. It is a legal requirement by schools to provide onsite lockers for pupils, yet it is estimated that 61% of children at school today do not have one and therefore carry these loads around all day. The recommended weight ratio by the British Chiropractic Association should be 15% of the child’s weight rising to a maximum of 20%. We compliment this with having the right design to transport the weight.
We have set new design standards and multifunctional practicality in the designs that we offer. The Outdoor Industry and other military rucksack manufacturers are bound to follow, as we set the industry standard.